Boulder Computer Repair

Computer Physicians loves Boulder! We are glad to be your full time Computer company in Boulder, CO. We have been in business since 1999. Our office is close by Boulder servicing Boulder regularly. Call us for a appointment in Boulder Colorado. Providing Computer Repair, upgrades, sales, installations, troubleshooting, networking, internet help, Virus removal, and training.

Erie Computer Repair in Erie, CO Colorado

We are glad to be your full time Computer company in Erie, CO Colorado. We have been in Erie, Colorado from 2003 to 2015. We are now close by in Longmont, CO still servicing Erie CO regularly. Call us for a appointment in Erie Colorado. Providing Computer Repair, upgrades, sales, installations, troubleshooting, networking, internet help, Virus removal, and training.

Microsoft SCAM Solved

I went to  fix a computer from a customer in Erie, Colorado who got scammed from someone that took over their computer on remote access saying they were from Microsoft.

Microsoft SCAM Erie, Colorado

I traced the steps.Very interesting what they did they use the command prompt to put fake commands in saying that hackers were infiltrating your system and they needed to pay money to fix the issue. They said they were from Microsoft and need to fix the problems created by the hackers.

There are no hackers they put fake messages in certain places where you check the system for errors. Here’s a printout of the Windows command prompt with  bogus information

People who are not technicians are fooled by this. but this is a command prompt this is not a error screen. That’s why it says it’s an unrecognized command Copying and pasting bogus error information in the command prompt you supposed to only be typing commands People get confused by this who don’t know about computers.

Saying that you must  install Microsoft services at $1.54 a piece 198 times for each service. Then they take the credit card information charge your credit card for that and God knows for what else. They also did other things working very fast having the customer do things on the computer to distract your attention and having a lot of pop-up screens. While taking over the computer with remote access.

Microsoft SCAM Fixed Erie Colorado

I was able to undo any damage they caused and get the computer back up and running like before.  So in the end I fixed the issue.  But people need to call Computer Physicians if they get a problem with their computer so that they don’t cause more issues or problems.  This hacker could have done worse if the customer did not call Longmont Computer Physicians to come solve the issue.

Computer Networks in Longmont Denver Erie Colorado Computer Physicians

Networking is one of the jobs that Longmont Computer Physicians, LLC does to help it’s clients.  Sometimes it is wireless networks, other times the client wants a wired computer network.

I needed to hard wire an entire house with CAT5e cabling for a client a few months ago for internet and file sharing access.   It was a great success!  8 rooms in the house had access to a network cable for computers.

Here are some pictures of the job of the patch cables and routers running into the house and through the walls.

Computer networking in Denver Boulder Colorado router and CAT 5e cable PC repair

Computer Networking in Boulder Longmont Denver Erie Colorado PC Repair

PC Computer Networking in Longmont, Boulder, Denver, Erie Colorado

Computer Repair Windows update in Longmont, Boulder, CO

Our Longmont Computer Physicians, LLC office computer had an interesting issue recently I thought I would share:

After an automatic installing of windows 10 update for Valentine’s Day Feb 14, 2018 (KB4074588) my USB keyboard on my desktop computer would no longer work. I tried 3 different USB keyboards  – none worked.  So I went into device manager to uninstall, reinstall, and update the keyboard drivers.  That did not work. So then I uninstalled the windows update.  This fixed the problem, but the update would try to install again the next time I reboot.   So I set the windows update to never install hardware drivers during the update in (system properties) I would need to choose what driver update I want manually from now on.

Computer Physicians provides PC computer networking, repair, Data Recovery, training and virus removal  in Longmont, Boulder, Denver, Erie Colorado and the Colorado Front Range

Boulder/Longmont Computer Repair – PC with no hard drive used

Longmont Colorado PC Computer not using it’s hard drive:

Computer Physicians, LLC  just worked on a unusual situation on a Zotac mini PC computer in Longmont, CO that had a boot windows drive that was filled up.  I thought this would be good to share with my readers:

This very small Zotac mini PC computer running Windows 10 home with 4GB of RAM was booting to a 64GB memory chip located on the motherboard and was not using the 300GB internal SATA hard drive.  As a result since the Windows OS was on a small 64GB memory chip it quickly got filled to capacity.  I backed up the customer’s data to an external hard drive.   The internal hard drive was not being used except for the storing of a few small files.   I could not clone the 64GB memory chip but was able to transfer the OS using special disk software.  I then needed to go into the BIOS and set the boot drive to the internal drive.  The computer is running  slower now since it is not using the small 64GB memory chip for windows and the CPU and computer itself is an inexpensive under-powered computer which was designed to run on the 64GB memory chip. The problem with this design is that the 64GB memory chip quickly gets filled to capacity.  (Windows 10 uses a lot of hard drive memory most systems have 1000GB or more)

I do not like this design and would not recommend this Zotac computer to a client.

The computer will run faster if the original drive is replaced with a solid state drive and if the OS can be transferred and if more RAM memory is installed.

These are some of the situations that Computer Physicians, LLC runs into.

-Steve

Longmont’s Computer Physicians Computer Service and Repair in Longmont Colorado

Computer Physicians, LLC is a computer service company in Longmont, CO in business since 1999.

Longmont Computer Repair Data Recovery in Boulder Erie Denver Colorado Networking PC services help virus removal training

We provide computer repair and other services onsite at your location for same day service or in our workshop for the lowest cost in the area.

We also provide: Computer training, tutoring, help, upgrades, computer systems, rentals, sales, troubleshooting, performance improvement, cyber security, virus removal, networking, website development and hosting, internet setup, router and switch install and we can use our 1gbps upload and download internet service connection at our office for any fast internet needs you have.  We are experts at Data Recovery of lost data and PC system crash recovery. We also develop, program and create Song Director and NameBase database software.

Computer Physicians services the entire Colorado front range. Our main technician and president is CompTia A+, MCP, MTA Microsoft certified professional with many college degrees in computers.

Call us today for any of your computer needs.

Longmont’s Newest Computer Viruses – Longmont/Boulder CO – Computer Physicians

Computer Repair Longmont, CO Virus removal. – Computer Physicians, LLC

Here is some news about the latest computer viruses out today that Computer Physicians in Longmont/Boulder, CO can help you with:

Technewsworld:

A new ransomware exploit dubbed “Petya” struck major companies and infrastructure sites this July 2017, following last month’s WannaCry ransomware attack, which wreaked havoc on more than 300,000 computers across the globe. Petya is believed to be linked to the same set of hacking tools as WannaCry.

Petya already has taken thousands of computers hostage, impacting companies and installations ranging from Ukraine to the U.S. to India. It has impacted a Ukrainian international airport, and multinational shipping, legal and advertising firms. It has led to the shutdown of radiation monitoring systems at the Chernobyl nuclear facility.

(more…)